速卖通询盘回复中的沟通模板（1）-ESG跨境

分享五个回复中的沟通模板，留言和站内信通用。

1、下单，库存不多

Dear X,

Thank you for your inquiry.

Yes, we have this item in stock. How many do you want?Right now, we only have X lots of theX color left. Since it is very popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible.Thank you!

Bcst regards.

(Your name)

2、回应买家砍价

Dear X,

Thank you for your interest in my item.

l am sorry but we can't offer you that low price you asked for. We feel that the price listed isreasonable and has been carefully calculated and leaves me limited profit already.

However, we'd like to offer you some discounts on bulk purchases. If your order is more than Xpieces, we will give you a discount of xx%off.

Please let me know for any further questions. Thanks.Sincerely,

( Your name)

3、(out of stock)

Dear X,

We arc sorry to inform you that this item is out of stock at the moment. We will contact thefactory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click the following link tocheck them out.

http://www.aliexpress...

Please let me know for any further questions. Thanks.

Best regards,

( Your name)

若因周末导致回复不够及时，则应先表示歉意，因为错过了最佳24 小时回复时间，可通过主动打折的方式嬴取客户。

Dear X,

l am sorry for the delayed response due to the weekend.Yes, we have this item in stock.And toshow apology for our delayed response, we will offer you 10% off. Please place your order beforeFriday to enjoy this discount. Thank you!

Please let me know if you have any further questions.Thanks.Best regards,

(Your name)

4、关于支付(选择Escrow，提醒折扣快结束了)

Hello X,

Thank you for thec message.Please note that there are only 3 days left to get 10% off by makingpayments with Escrow (credit card,Visa，MasterCard，Money Bookers or Western Union).Pleasemake the payment as soon as possible. I will also send you an additional gift to show our appreciation.

Please let me know for any further questions. Thanks.

Best regards,

( Your name)

5、合并支付及修改价格

Dear X,

lf you would like to place one order for many items, please first click“add to cart", thcn"buynow", and check your address and order details carefully before clicking "submit". After that, pleaseinform me,and l will cut down the price to US$XX. You can refresh the page to continue yourpayment. Thank you.

lf you have any further questions, please feel free to contact me.

Best regards,

( Your name)

以上是五个客户沟通模板，希望对您有参考作用。

特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。