wish平台账户暂停政策：账户被暂停后会发生什么情况？-ESG跨境

平台账户暂停政策：账户被暂停后会发生什么情况？

8.1账户被暂停后将发生以下情况：

• 账户被限制访问

• 店铺的产品处于不可销售状态

• 店铺的付款被暂扣3个月

• 若严重违反 Wish 政策，店铺的付款将被永久扣留

• 店铺需对所有退款订单承担100%

账户被暂停的原因包括但不限于以下各项：

8.2要求用户提供个人信息

如果商户向用户索取个人信息（包括电子邮箱地址），商户账户将面临被暂停的风险。

8.3要求用户汇款

若商户要求用户直接汇款，其账户将面临被暂停的风险。

8.4提供不当用户服务

如果商户提供了不适当的用户服务，其账户将面临被暂停的风险。

8.5欺骗用户

如果商户欺骗用户，其账户将面临被暂停的风险。

8.6要求用户访问 Wish 以外的店铺

如果商户要求用户访问 Wish 以外的店铺，对应的商户账户将面临被暂停交易的风险和/或每次违规$10,000.00*的赔款。请参阅政策 5.7 - 欺骗性履行订单政策了解更多信息。

8.7销售假冒产品或仿品

如果商户的店铺销售假冒产品或仿品，商户帐号将面临被暂停的风险。

8Account Suspension

Last updated on July 16, 2020

8.1The following occur to accounts upon suspension:

• Account access is restricted

• The store's products are no longer for sale

• The store's payments are withheld 3 months

• For severe violations, the store's payments are withheld permanently

• The store is responsible for 100% of all refunds

Reasons an account could be suspended include but are not limited to the following:

8.2Asking customers for their personal information

If a merchant has asked customers for their personal information including email address, the merchant account is at risk of suspension.

8.3Asking customers to send money

If a merchant has requested a direct payment from the customer, the merchant account is at risk of suspension.

8.4Providing inappropriate customer service

If a merchant has provided inappropriate customer service, the merchant account is at risk of suspension.

8.5Being disingenuous to customers

If a merchant is being disingenuous to customers, the merchant account is at risk of suspension.

8.6Asking customers to visit stores outside of Wish

If a merchant has asked customers to visit stores outside of Wish, the merchant account is at risk of suspension and/or a penalty of $10,000.00* per incident. Please see Policy 5.7 - Deceptive Fulfillment Policy for further information.

8.7Selling fake or counterfeit goods

If a merchant is selling fake or counterfeit goods, the merchant account is at risk of suspension.

特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。