亚马逊账号关联解封措施及申诉模板-ESG跨境

只允许每个卖家有一个账号。

同站点的账号关联，亚马逊检测到你在各账号之间存在交叉销售行为的话，会发邮件警告你自行删除一个账号上的Listing，如果你不警告置之不理，则可能被强行将关联账号全部关闭。具体如下：

● 同站点账号关联，且账号间所售卖产品存在交叉，亚马逊会强制要求你下架新账号的全部Listing。

● 同站点所售卖产品不存在交叉，账号可能继续存活。

● 任意站点，关联账号中的一个被关闭，那么其他几个也难逃厄运，仅仅只是时间问题。所以说，账号关联带来的效果还是很严重的，必须引起重视。这也就要求我们必须了解关联因素，并在公司日常运营中做好预防措施。

一旦关联，如何解封：

发送完第一个邮件之后，开始检测你可能被判定为账号关联的所有账号，并分析关联因素(如前所述)。以免以后继续跳坑。亚马逊平台会在收到你的申诉邮件后，发送第二封邮件，也许账号已经通过审核可以解封，也许还需要提供进一步的要求，这里一般会提供一些账号或店铺的整改要求，卖家需要按要求来调整，并发送第二封申诉邮件。

最后分享一封关联申诉模板，仅供参考!

This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.

We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.

Because I have to go on business trips regularly,

Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?

Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.

We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.

But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?

I look forward to your reply, thank you deeply!

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