确保您的帐户安全

确保帐户安全是Shopee的首要任务。尽管我们会尽最大努力确保您的帐户安全，但您可以按照以下我们的最佳做法来保护和保护您的个人数据。

如何确保我的帐户安全？

1.对您的密码保密并定期更改

不要与任何人（包括Shopee员工，家人或朋友）共享您的登录详细信息。您的帐户密码必须是机密的。

此外，您应该设置一个复杂的密码并定期进行更改，以确保您的帐户安全。强密码具有以下特征：

2.注意与谁共享信息

网络钓鱼者一直在寻找有价值的个人信息（例如帐户密码，信用卡号和钱包PIN）以窃取您的血汗钱。请遵循以下提示，注意与谁共享信息并确保帐户安全：

不要

例如，网络钓鱼者可能会尝试诱使您单击看起来类似于官方Seller..sg和shopee.sg页面的链接：

- seller.shope.sg

- seller.shoppe.sg

- seller.shopee.com

3.切勿在Shopee平台之外进行交易

诈骗者可能会使用诈骗技术诱使您在之外进行交易。请按照以下提示保护自己免受欺诈：

骗局范例1：“我为购买多付了钱”

骗局示例2：“我在国外，让我们离线交易”

4.更新您的联系信息

更新您的联系方式将有助于保护您的帐户。它还使我们能够快速与您联系。如果您有新的电话号码，地址和/或电子邮件地址，请尽快更新您的联系信息，以确保您的联系信息准确无误。您可以转到“我的帐户”来更新您的联系信息。

如果我在Shopee上被钓鱼，该怎么办？

网络钓鱼是一种尝试，旨在通过窃取您的敏感信息（例如密码和信用卡信息）来访问您的帐户。

例如，约翰收到一条短信，声称自己赢得了幸运抽奖。为了获得奖金，John必须通过SMS链接输入用户名，OTP和信用卡信息。

网络钓鱼电子邮件/短信可能具有以下特征：

      1.请求个人信息，例如您的信用卡号

      2.包含不请自来的附件

      3.包含伪造的链接

      4.敦促您迅速采取行动

      5.使用通用问候语，例如“尊敬的用户”

      6.不专业，包含拼写错误和语法错误

確保您的帳戶安全

確保帳戶安全是Shopee的首要任務。儘管我們會盡最大努力確保您的帳戶安全，但您可以按照以下最佳做法儘自己的職責來保護和保護您的個人數據。

如何確保我的帳戶安全？

1.保持密碼機密並定期更改

不要與任何人（包括Shopee員工，家人或朋友）共享您的登錄詳細信息。您的帳戶密碼必須是機密的。

此外，您應該設置一個複雜的密碼並定期進行更改，以確保您的帳戶安全。強密碼具有以下特徵： 

2.注意與誰共享信息

網絡釣魚者一直在尋找有價值的個人信息（例如帳戶密碼，信用卡號和錢包PIN）以竊取您的血汗錢。請遵循以下提示，注意與誰共享信息並確保帳戶安全：

不要

例如，網絡釣魚者可能會試圖誘使您單擊看起來類似於官方Seller.shopee.sg和shopee.sg頁面的鏈接：

- seller.shope.sg

- seller.shoppe.sg

- seller..com

3.切勿在Shopee平台之外進行交易

詐騙者可能會使用詐騙技術誘使您在之外進行交易。請按照以下提示保護自己免受欺詐：

騙局範例1：“我為購買多付了錢”

騙局示例2：“我在國外，讓我們離線交易”

4.更新您的聯繫信息

更新您的聯繫方式將有助於保護您的帳戶。它還使我們能夠快速與您聯繫。如果您有新的電話號碼，地址和/或電子郵件地址，請盡快更新您的聯繫信息，以確保您的聯繫信息準確無誤。您可以轉到“我的帳戶”來更新您的聯繫信息。

如果我在Shopee上被釣魚，該怎麼辦？

網絡釣魚是一種嘗試，旨在通過竊取您的敏感信息（例如密碼和信用卡信息）來訪問您的帳戶。

例如，約翰收到一條短信，聲稱自己贏得了幸運抽獎。為了獲得獎金，John必須通過SMS鏈接輸入用戶名，OTP和信用卡信息。

網絡釣魚電子郵件/短信可能具有以下特徵：

      1.請求個人信息，例如您的信用卡號

      2.包含不請自來的附件

      3.包含偽造的鏈接

      4.敦促您迅速採取行動

      5.使用通用問候語，例如“尊敬的用戶”

      6.不專業，包含拼寫錯誤和語法錯誤

Keeping your account safe

Keeping your account safe is Shopee's priority. While we do our best to ensure that your account is secure, you can do your part in securing and protecting your personal data by following our best practices below.

How do I keep my account safe?

1. Keep your password confidential and change it regularly

Do not share your login details with anyone, including Shopee staff, family or friends. Your account password must be confidential.

In addition, you should set a complex password and change it regularly to keep your account secure. A strong password has the following characteristics:

2. Be careful of who you share information with

Phishers are constantly on the lookout for valuable personal information (e.g. account password, credit card number and wallet PIN) to steal your hard-earned money. Be careful of who you share information with and keep your account secure by following these tips:

DON'Ts

For example, phishers might try to get you to click on links that look like the official seller.shopee.sg and .sg pages:

-seller.shope.sg

-seller.shoppe.sg

-seller.shopee.com 

3. Never transact outside of the Shopee platform

Scammers may use scam techniques to trick you into transacting outside of the Shopee platform. Protect yourself from scams by following these tips:

Scam example 1: "I ovaid for the purchase"

Scam example 2: "I'm overseas, let's deal offline"

4. Update your contact information

Updating your contact details will help to protect your account. It also enables us to get in touch with you quickly. If you have a new phone number, address and/or email address, update your contact information as soon as possible to ensure that your contact information stays accurate. You can update your contact information by going to My Account.

What can I do if I have been phished on ?

Phishing is an attempt made with the intention of gaining access to your account by stealing your sensitive information such as passwords and credit card information.

For example, John receives an SMS claiming that he won a lucky draw. In order to claim his prize, John would have to key in his username, OTP and credit card information via the link sent through the SMS.

Phishing email / SMS may have the following characteristics:

      1. Requests personal information such as your credit card number

      2. Contains unsolicited attachments

      3. Contains a forged link

      4. Urges you to act quickly

      5. Uses a generic greeting such as "Dear User"

      6. Is unprofessional, contains spelling mistakes and bad grammar

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