应对新型冠状病毒肺炎： 关于商品数量限制和补货建议的更新

过去几个月里，随着新型冠状病毒肺炎疫情的发展，我们对运营进行过多次临时调整。我们一直坚持采取广泛的健康和安全措施，并实施了超过 150 项流程变更，在员工取件、包装和向买家配送商品的过程中为他们提供保护。了解有关这些工作的更多信息。

自 2020 年 5 月 9 日起，我们取消了对发往运营中心的商品的数量限制。同时，我们也在继续提高整个商城的服务水平并加快配送速度。

为了帮助您恢复库存水平，我们建议您查看补充库存页面和补货报告，其中有对您商品的补货数量和日期的最新建议。我们的建议综合考虑需求预测和您为每种商品提供的信息，可帮助您最大限度地减少缺货或库存不足的情况。

为了帮助您将商品从中国直接运送到我们在美国的运营中心，我们增加了新的更频繁的航班，供您通过全球配送服务进行选择。详细了解全球配送服务的服务内容。

感谢您对亚马逊物流的一贯支持。

常见问题

我是否需要遵循亚马逊的补货建议？

我们建议您遵循建议的补货数量和发货日期，以帮助您避免缺货或库存不足的情况。我们的建议综合考虑需求预测和您为每种商品提供的信息。通过调整卖家和供应商备货时间以及补货频率等商品级别信息，您可以对您的补货建议进行细微调整。要在补充库存页面上为特定商品更新这些设置，请从相应商品右侧的下拉菜单中选择“自定义 SKU 设置”。您也可以点击页面右上方的“自定义 SKU 设置”批量配置您的设置。

我可以为我的库存商品创建移除订单吗？

是的。您仍然可以创建移除订单，但我们完成订单的时间将会有延迟。这也适用于通过自动移除系统创建的移除订单。请注意，仅在完成移除订单后，才会收取移除费用。在我们开始处理您的移除订单之前，该商品在商城将保持在售状态。

Over the last few months, we have made several temporary adjustments to our operations due to COVID-19. We continue to adhere to extensive health and safety measures and have made more than 150 process updates to protect our associates as they pick, pack, and ship products to customers. Learn more about those efforts.

Since May 9, 2020, we have removed quantity limits on products you can send to our fulfillment centers, and we continue to improve on customer promises and delivery speeds across our store.

To help you restore inventory levels, we encourage you to check the Restock Inventory page and the Restock report to view the latest recommended replenishment quantities and dates for your products. Our recommendations help to minimize out-of-stock or low-stock situations by taking into account demand forecasts and the product-level information you provide.

To help you ship products from China directly to our fulfillment centers in the US, we have added new and more frequent flight options for you to select through Global Shipping Services. Learn more about the offerings from Global Shipping Services.

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Frequently asked questions

Do I need to follow Amazon’s restock recommendations?

We encourage you to follow recommended replenishment quantity and ship dates to help avoid out-of-stock or low-stock situations. Our recommendations take into account demand forecasts and the product-level information you provide. Please fine-tune your restock recommendations by adjusting product-level information such as seller and supplier lead times, and replenishment frequency. To update these settings for a particular product from the Restock Inventory page, select "Customize SKU settings" from the drop-down menu to the right. You can also configure your settings in bulk by clicking "Customize SKU settings" at the top right of the page.

Can I create removal orders for my inventory units?

Yes. You can continue to create removal orders but there may be delays in completing these orders. This also applies to removal orders created through the automatic removal system. Please note that removal fees are charged only when removal orders are completed. The listing will stay active on Amazon until we start to process your removal order.

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特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。