入库问题报告

入库问题报告针对我们在运营中心遇到的与您的亚马逊物流货件相关的问题提供货件级详细信息。

按照以下步骤查看您的报告。

1. 在卖家平台主页，前往【报告】选项卡，并从下拉菜单中选择【配送】

2. 在【亚马逊物流报告】页面左侧的【库存】下方，点击【显示更多】 > 【入库问题】

如果在运营中心接收您的商品时遇到问题，我们通常会发送电子邮件给您并在您的货件处理进度中标明问题。您也可在入库问题报告中查看各种问题。

您可使用此信息了解您的货件中哪些商品有问题。我们还可提供指导说明，帮助您避免将来出现的问题。

重要： 对于与包装和预处理要求以及运输和路线安排要求相关的问题，您可能需要支付计划外服务费用。关于服务费用和问题类型的更多信息，请参阅计划外服务。

以下为可能报告的与亚马逊运营中心接收问题相关的信息概览。

Inbound Performance report

The Inbound Performance report gives you detailed, shipment-level information about issues we encountered with your FBA shipments at the fulfillment center.

Follow the steps below to see your report.

1. On the Seller Central home page, go to the Reports tab and select Fulfillmentfrom the drop-down

2. On the Amazon Fulfillment Reportspage, on the left under Inventory, click Show more > Inbound Performance

   
   

When there are problems receiving your products at the fulfillment center, we typically send you an email and we flag the problem in your Shipping Queue. You can also review problems in the Inbound Performance report.

You can use this information to see which items in your shipments have had problems. We may also provide coaching instructions to help you avoid issues in the future.

Important: You may be required to pay an Unplanned Service fee for problems related to Packaging and prep requirements and Shipping and routing requirements. For more information on service fees and problem types, see Unplanned services.

Below is an overview of information that may be reported regarding receiving problems at Amazon fulfillment centers.

Online Header	Download header	Description
Date	issue-reported-date	Date the shipment problem was reported.
Shipment Creation Date	shipment-creation-date	The date you created the shipment.
FBA Shipment ID	fba-shipment-id	Shipment ID in which the problem was identified.
Box ID	fba-carton-id	Box ID in which the problem was identified
FC	fulfillment-center-id	The fulfillment center where the problem is identified
Problem level	problem-level	The level of problem. One of the following: Units Shipment
Problem Type	problem-type	The type of problem identified, for example: Barcode cannot be scanned Item label missing
ProblemQuantity	problem-quantity	Number of units to which the problem applies
Expected Quantity	expected-quantity	The number of units we expected to receive at the fulfillment center.
Received Quantity	received-quantity	The number of units we received at the fulfillment center.
Performance Measurement Unit	performance-measurement-unit	The unit of measurement for the particular problem type. For example, whether the problem occurred at the unit, box, or shipment level
Merchant SKU	sku	Stock keeping units (SKUs) are unique blocks of letters or numbers that identify your products. You, as the seller, assign SKUs.
FNSKU	fnsku	Unique identifier assigned by Amazon to products stored in and fulfilled from an Amazon fulfillment center.
ASIN	asin	Amazon Standard Identification Numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. Amazon assigns ASINs. ASINs appear on the product detail page.
	product-name	The title of your product
Alert status	alert-status	Indicates whether the problem has been acknowledged.
Coaching Level	coaching-level	The coaching level for a particular problem group. One of the following: Standard Eleed Critical
Fee Type	fee-type	One of the following: Unplanned Service fee Unplanned Service fee (preview) Exempt Refund
Fee Total	fee-total	The total Unplanned Service fees charged

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特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。